Conduyt vs Freshsales
An honest, side-by-side breakdown of features, pricing, and real-world fit. We tell you when Freshsales is the better choice, because trust is worth more than a conversion.
The 30-Second Verdict
Pick Conduyt if...
you're scaling past 10 seats and the per-seat math stops working, or you need custom objects and deep automation that Freshsales locks behind Enterprise pricing.
Pick Freshsales if...
you want built-in calling with AI-powered lead prioritization and you're a small team (under 10) where the Growth plan at $9/seat is genuinely cheap. Freddy AI isn't perfect, but it's better than no lead scoring.
Detailed Comparison
16 features compared side by side. No cherry-picking.
| Feature | Conduyt | Freshsales |
|---|---|---|
| Flat pricing (no per-seat) | Yes ($299 or $499/mo flat) | Per-seat ($9-$59) |
| Custom objects | Yes (all plans) | Enterprise only ($59/seat) |
| API rate limit | 1k/min · 25k/hr (Pro) | Varies by plan |
| Webhook infrastructure | Full event bus | Basic webhooks |
| Pipeline management | Unlimited pipelines | Yes |
| Email sequences | Unlimited | Yes |
| Built-in calling | Integration available | Yes (included with recording) |
| Automation workflows | Unlimited workflows | Pro+ only |
| Custom fields | Unlimited | Yes (limits vary) |
| Reporting & dashboards | Real-time dashboards | Yes (needs improvement) |
| Mobile app | Yes | Yes |
| SSO / SAML | All plans | Enterprise only |
| SOC 2 certification | Type II | Type II |
| Self-hosting option | Enterprise plan | No |
| Onboarding support | Included free | Paid (higher tiers) |
| Data migration | Free on Starter+ | CSV export available |
Cost at Scale
See how monthly costs compare as your team grows. Conduyt is flat. Freshsales is per-seat.
Freshsales: Strengths and Weaknesses
A fair look at what Freshsales does well and where it falls short.
● Strengths
- AI lead scoring with Freddy AI
- Built-in phone with call recording
- Clean, modern interface
- Good value at the Growth tier
● Weaknesses
- AI features often overpromised vs actual utility
- Limited customization on lower tiers
- Freshworks ecosystem lock-in
- Reporting and analytics need improvement
Which CRM Should You Choose?
The honest answer depends on your team, your workflow, and what you value most.
you want built-in calling with AI-powered lead prioritization and you're a small team (under 10) where the Growth plan at $9/seat is genuinely cheap. Freddy AI isn't perfect, but it's better than no lead scoring.
you're scaling past 10 seats and the per-seat math stops working, or you need custom objects and deep automation that Freshsales locks behind Enterprise pricing.
What Conduyt Does Differently
No vendor ecosystem lock-in: open API, bring your own integrations
Superior event and webhook infrastructure
Custom objects on every plan (Freshsales requires Enterprise)
Flat pricing: 50 seats on Freshsales Enterprise is $2,950/mo vs $499/mo
Switching from Freshsales
Freshsales supports CSV export for contacts, deals, and accounts. Phone call logs and recordings can be exported separately. Territory and lead scoring rules need manual recreation.
Estimated time: 1-2 hoursFrequently Asked Questions
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