How much will you save with Conduyt?

How to read the CRM ROI math

The calculator above estimates the dollars-and-cents gap between your current CRM stack and Conduyt over one, three, and five years. The model is straightforward: take what you pay today (per-seat license, AI add-ons, premium-feature tiers, and the implementation work your team would not have to redo) and compare it to a flat $299 or $499 per month with everything included. Most teams underestimate three of the four lines until they sit down to add them up.

If you want to dig deeper into the methodology, the rest of this page walks through the four cost drivers, the assumptions baked into each estimate, and the failure modes we have seen in the wild when teams skip this exercise.

The four cost drivers in CRM total cost

1. License cost (the obvious one)

Per-seat license cost is the line item that shows up on the invoice. It also tends to be the smallest of the four for any team beyond about ten seats. A per-seat CRM at $90 per user per month looks fine at five seats. The same math at twenty-five seats is $2,250 a month, which is a real operating expense rather than a rounding error. Flat-rate pricing removes the linkage between team size and bill size — Conduyt's $299/month Starter or $499/month Professional does not move when you hire a fifth sales rep or onboard the entire SDR team.

2. AI add-ons (the line item that grew by 4x last year)

Most major CRMs unbundled their AI features in 2024 and 2025, so the customer base woke up to a separate AI line item on the invoice. Salesforce Einstein, HubSpot Breeze, Pipedrive's LeadBooster, and Zoho Zia all charge per user per month on top of the base license. The going rate is $36–$60 per user per month, which doubles the practical license cost at most plans. Conduyt's flat plans include the full 136-tool MCP server with no separate AI subscription — you bring your own model (Claude, ChatGPT, custom) and pay the AI provider directly for token usage, which is typically pennies per agent action.

3. Implementation, onboarding, and switching cost

The line item nobody invoices for, but every customer pays. Enterprise CRMs typically require mandatory onboarding packages ($3,000–$6,000 is a common range), an implementation partner (anywhere from $10,000 to $100,000+ depending on scope), and a multi-month rollout during which the existing CRM is also running. The calculator above does not try to estimate this directly because it varies wildly by team, but the rule of thumb is: every dollar spent on platform license is matched, in the first year, by a roughly equal dollar of implementation effort. Switching to a flatter stack mid-cycle is where most of the ROI compounds — not in year one, but in years two and three when the rip-and-replace project finally stops costing.

4. Hidden growth costs that surface later

Per-contact fees on marketing tiers. Storage overages when your file uploads cross a threshold. Premium-support fees that gate same-day response. API call limits that force you up a tier just to keep your existing integrations running. These rarely appear on the first invoice and reliably appear by month six. They are the part of CRM cost that customers most consistently report as “not what we thought we signed up for.” The flat-pricing model is partly an accounting decision — predictable bills make planning easier — and partly a culture decision about how the vendor and customer relate over time.

Why per-seat economics compound against growing teams

The math is mechanical. At five seats, a $90-per-user CRM costs $5,400 a year. At fifteen seats it is $16,200. At thirty seats it is $32,400. The product has not gotten any better and your team has not started using more of it; the bill just keeps climbing in lockstep with hiring. For a company that plans to double its sales headcount over the next eighteen months, the CRM line item doubles too — a budget impact that is rarely modeled at the start of the planning cycle.

There is also a downstream effect on team behavior. When per-seat pricing is the binding constraint, customers create “view-only seat” categories, restrict access to managers and ICs, and end up with a CRM that the sales team uses but customer success, marketing operations, and finance cannot fully see. That fragmentation is the actual cost — the bill goes up and the system gets less effective at the same time. Flat-rate pricing removes the incentive to gatekeep access, which removes the political fight about who gets a seat.

How Conduyt prices the same workload differently

Conduyt offers two flat-rate plans. Starter is $299 per month and includes unlimited users, unlimited contacts, every pipeline, the 136-tool MCP server, and the full automation engine. Professional is $499 per month and adds the client portal, custom domains for hosted forms, SSO, advanced audit logging, and higher rate limits on bulk operations. Both plans include a 20-day free trial without a credit card. Pricing does not change with team size, contact count, or AI usage — you bring your own model and pay the AI provider for token cost, which for most teams runs in the single-digit-dollars-per-day range.

If your current per-seat invoice is north of $1,500 a month, the calculator above will quote a multi-year saving figure that is large enough to feel implausible. Run the numbers, check the assumptions, and the math holds. The savings are real because per-seat economics are slow but relentless, and the cumulative gap over three years is usually larger than the cost of the migration itself.

Frequently asked questions

How accurate is the ROI estimate?

The estimate is based on the published list pricing for each competitor (current as of the last calendar quarter) plus the typical AI add-on cost where applicable. It does not include negotiated enterprise discounts, multi-year commitment pricing, or first-year promotional rates. For an enterprise quote with custom assumptions, the Talk to Sales link above gets you a written proposal.

What is the typical payback period switching to Conduyt?

For teams currently paying per-seat at scale, the license-cost savings alone usually recover the migration investment within four to six months. For teams that also drop an AI add-on subscription, the payback period is shorter. The calculator's year-one figure is the most reliable input for budgeting; year-three numbers show the compounding effect but assume continued growth in seat count.

What does “unlimited users” actually include?

Every active human user on the workspace counts as one. There is no separate cost for admin users, view-only users, support users, or contractors with limited-scope access. The plan caps are on workspace-level operational limits (API calls per hour, automation runs per day, etc.) rather than per-user fees. The Professional plan caps are sized for teams in the 30–80 seat range; teams beyond that scale typically end up on a custom Enterprise quote with the same flat-rate philosophy.

How is the AI cost different from competitor AI add-ons?

Conduyt does not charge an AI add-on. The MCP server, the 136 native tools, and the bring-your-own-model architecture are included in both plans. You pay your AI provider (Anthropic, OpenAI, or whichever model you connect) directly for token usage. For most teams, this is significantly cheaper than the $36–$60-per-user-per-month add-ons sold by traditional vendors. Heavy users with thousands of agent actions per day may find the AI bill higher than a flat add-on, in which case the BYO model still gives you per-task cost transparency that an opaque add-on does not.

Does the calculator factor in migration cost?

No. Migration cost is treated as a one-time investment in the customer's own terms and does not show up in the year-one estimate. In practice, migration cost for teams moving from per-seat CRMs averages a few weeks of work for a single owner and is often paid back inside the first quarter. The Talk to Sales link above includes a free migration assessment if you want a written estimate for your specific stack.