CRM for SaaS Companies
The CRM for SaaS Revenue Teams
Pipeline velocity, expansion-revenue tracking, churn signals, and an API your engineering team will actually build on. Flat-rate pricing that does not punish you for hitting your hiring plan.
The challenge
Why most CRMs fail saas companies
SaaS revenue motions are different in ways most CRMs were not built to handle. You are not selling a one-time transaction; you are selling a recurring relationship, and the revenue math is dominated by what happens after the initial close. Net retention matters more than gross new sales. Expansion revenue separates the companies that compound from the companies that tread water. Churn signals need to reach the right rep two weeks before the cancellation email, not two weeks after. Most CRMs were retrofitted for SaaS by adding fields. Your engineering team is begging for an API that does not paginate at 100 records, your AI team wants agents that can act on CRM data, and your finance team wants forecasts that match Stripe.
Why Conduyt
Why saas companies choose Conduyt
Four reasons teams like yours make the switch.
Pipeline velocity in the forecast
Conduyt's forecast model multiplies stage probability by deal value by time-in-stage decay. Deals sitting in "Negotiation" for 47 days do not get the same weight as deals that landed there yesterday. The forecast math is visible per deal; your CRO can audit every number in the board deck.
Expansion as a first-class pipeline
Net-new business and expansion business live in separate pipelines with separate stages, automations, and forecast logic. One account reflects total ACV across both motions. You stop arguing about whether to count expansion in "new ARR" because the data model already answers it.
Churn signals routed in time
Custom fields carry product-usage signals piped from your warehouse (Snowflake, BigQuery, Postgres). Automations trigger on drops in weekly active users, admin deactivations, or support ticket spikes. The CSM gets a flagged task before the renewal conversation, not during it.
The API your engineering team wanted
535 REST endpoints, three MIT-licensed SDKs (TypeScript, Python, Go), OpenAPI 3.1 spec, 127 webhook event types, HMAC-signed payloads. Your engineers can build PLG signals, in-app upsell triggers, and health workflows on the same CRM your sales team uses.
Use cases
Common use cases for saas companies
How teams like yours actually use Conduyt day-to-day.
- MRR and ARR tracking through Stripe sync: subscription state, lifecycle events, and billing data synced bidirectionally
- Expansion playbook automation: usage thresholds trigger expansion deals in the right pipeline with the right AE assigned
- Churn-risk routing: usage signals from your warehouse trigger CSM tasks and pipeline flags before renewal conversations
- Product-led growth conversion: trial users hitting paywall events trigger AE tasks and personalized outreach sequences
- Internal AI agents on customer data: account research, deal-summary generation, and churn-risk scoring via MCP server
Recommended plan
Which plan fits saas companies?
Our recommendation based on how saas companies typically use Conduyt.
Professional
$499/mo
SaaS teams need calendar sync (essential for AE booking flows), advanced automations, and priority support. Professional at $499/month includes the full API, the MCP server, unlimited pipelines, and unlimited users. 20-day free trial, no credit card.
- Everything in Starter (unlimited users, contacts, pipelines)
- Priority support
- Dedicated onboarding
- Advanced automations
- Full API access
- Custom branding
- Dedicated success manager
“We switched from HubSpot when our per-contact costs hit $800/month. Conduyt Professional at $499/mo handles our 40K contacts flat. The webhook infrastructure alone saved us from building a custom events pipeline, and the API is actually pleasant to work with.”
The math
How Conduyt compares
Real numbers, real savings.
Attio is the modern, design-forward CRM gaining traction with SaaS and AI-first companies. Clean data model, strong API. Conduyt has more mature pipeline automation, native dialer and SMS, and a longer-running MCP surface. HubSpot is the default if your marketing motion is content-heavy, but per-seat pricing compounds as the team scales. Salesforce is inevitable once revenue crosses certain thresholds, but the implementation cost is real. Where Conduyt sits: SaaS teams that have not yet committed to the Salesforce platform tax and want to defer or avoid it.
Frequently asked questions
Your team uses AI? See how AI agents drive Conduyt →
Start your 20-day free trial - built for saas companies
No credit card. No per-seat pricing. Just a CRM that works the way saas companies actually sell.
Get started free →