CRM for Automotive
Automotive CRM Software for Car Dealerships
Separate sales and service pipelines. Native SMS and built-in dialer for sub-60-second lead responses. Multi-rooftop visibility without the enterprise tax. Real API and MCP server for custom BDC workflows.
Conduyt is an automotive CRM for car dealerships that runs vehicle sales and fixed-ops service as separate pipelines, includes a native dialer and SMS for sub-60-second internet-lead response, and costs $299 or $499 per month flat for unlimited users across every rooftop. Most dealership CRM software bills per rooftop or per seat and puts API access behind an enterprise contract. Conduyt does neither: 580+ API endpoints and 170+ MCP tools are included on every paid plan, so your BDC team and your developers can build the workflows the closed automotive platforms will not open up.
The challenge
Why most CRMs fail car dealerships
Car dealership CRM needs break standard CRMs. You are running two completely different motions: vehicle sales and fixed-ops service. Internet leads require a sub-60-second response time to convert, meaning your BDC team lives on the dialer and SMS. Floor-up traffic, third-party lead providers (AutoTrader, Cars.com), and service drive cycles require entirely different pipelines. Most auto dealer CRM software was built as a closed black box, charging massive per-rooftop or per-seat fees while actively preventing API access to your own data. HubSpot handles the automation but lacks the floor-up dealership logic. Dealership CRM software should not punish you for adding salespeople or opening a new lot.
Why Conduyt
Why dealerships choose Conduyt as their automotive CRM
Four reasons teams like yours make the switch.
Sales and service as separate pipelines
New vehicle, used vehicle, and fixed-ops service operate in distinct pipelines with custom stages. A service drive customer transitions seamlessly to a sales opportunity without duplicating records. Track the entire customer lifecycle from initial web lead to routine maintenance to the next vehicle purchase.
Native SMS and built-in dialer for BDC
Speed-to-contact is everything. Conduyt features a built-in dialer with local presence and native SMS (bring your own Twilio). BDC reps can power-dial internet leads instantly. All calls and texts log automatically to the contact record. No separate telephony stack or per-minute upcharges from the CRM vendor.
Multi-rooftop visibility, flat-rate
Manage multiple dealership locations under a single workspace. View pipeline health across all rooftops, or filter by specific location. Adding a general manager, a new salesperson, or a third lot does not change your bill. $299/mo Starter or $499/mo Professional, unlimited users.
The API your BDC developers actually wanted
Stop fighting closed automotive ecosystems. 580+ REST API endpoints, 127 webhook event types, and 3 MIT-licensed SDKs (TypeScript, Python, Go). Sync inventory, push leads from custom landing pages, and build internal tools without paying an API access toll. Bring your own AI via 170+ native MCP tools.
Use cases
Common use cases for a car dealership CRM
How teams like yours actually use Conduyt day-to-day.
- Internet lead routing: inbound from website or AutoTrader → round-robin assigned to BDC rep → instant automated SMS → dialer task created for sub-60-second contact
- Service-to-sales handoff: customer books service appointment → system flags lease maturity or equity position → creates deal in the vehicle sales pipeline
- Multi-rooftop inventory sync: custom fields update vehicle status across locations → sold vehicles trigger automated follow-up sequences for reviews and service intervals
- Floor-up traffic logging: sales rep logs walk-in → records trade-in details → test drive scheduled via calendar booking → manager receives automated notification
- AI agents for BDC triage: connect Claude or ChatGPT via MCP → agent classifies inbound lead intent and drafts personalized follow-up texts for rep review
Recommended plan
Which plan fits your dealership?
Our recommendation based on how car dealerships typically use Conduyt.
Professional
$499/mo
Car dealerships rely heavily on advanced automations for BDC workflows, service-to-sales handoffs, and multi-rooftop routing. Professional at $499/mo includes the full API, the MCP server, unlimited pipelines, and unlimited users. 20-day free trial, no credit card.
- Everything in Starter (unlimited users, contacts, pipelines)
- Priority support
- Dedicated onboarding
- Advanced automations
- Full API access
- Custom branding
- Dedicated success manager
“We were paying $4,500 a month for DealerSocket across our three rooftops. Conduyt gives us better automation, a real dialer, and an actual API for our developers at $499 flat. The speed-to-contact on internet leads has never been faster.”
The math
How Conduyt compares to other automotive CRM software
Real numbers, real savings.
DealerSocket, VinSolutions, and Elead are the legacy auto dealer CRM standards. They handle dealership-specific workflows well but operate as closed black boxes with expensive per-rooftop pricing and notoriously restricted API access. DriveCentric offers a more modern UI but still carries the heavy per-seat tax common to automotive software. HubSpot is highly capable for marketing automation but lacks native floor-up dealership logic and requires expensive tier upgrades to unlock SMS and dialer features. Where Conduyt sits: progressive dealerships and auto groups that have outgrown point solutions, want flat-rate pricing for unlimited salespeople, and need a real API and MCP server to build custom BDC workflows without vendor lock-in.
Want the numbers for your own store? Run them in the CRM ROI calculator, or read how flat-rate pricing works on the pricing page. Weighing Conduyt against a marketing-first platform? See HubSpot alternatives.
Comparing vendors side by side? Read the best automotive CRM software guide.
Frequently asked questions
Your team uses AI? See how AI agents drive Conduyt →
Start your 20-day free trial, built for car dealerships
No credit card. No per-seat pricing. Just a CRM that works the way car dealerships actually sell.
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