Resend and Conduyt
Resend is the email delivery layer built into Conduyt. It is platform-native and always on, with per-tenant sending domains and per-user senders rather than one shared account-wide address.
What makes it different
Nothing to install
Email sending in Conduyt runs on Resend as part of the platform. There is no app to connect and no key to rotate.
Your domain, not ours
Per-tenant sending domains mean email leaves from your domain instead of a shared platform domain.
Reps send as themselves
Per-user senders mean replies land with the right person and deliverability tracks to real identities.
3 steps, about ten minutes
Add your sending domain
Settings, then Email, then Sending domains. Paste the domain you want reps sending from.
Complete DNS authentication
Add the SPF, DKIM and DMARC records we generate. Verification is usually near-instant once DNS propagates.
Assign per-user senders
Map each rep to their own address so outbound and replies both resolve to them.
Because this is platform-native rather than a connected app, there is no separate Resend subscription to manage and no API key to rotate.
What it does not do
The details
Common questions
Do I need my own Resend account?
No. Sending is platform-native, so there is no separate signup, no subscription to manage, and no API key to store or rotate.
Can I use a different email provider?
Outbound sending runs on the built-in layer. If you need a specific provider for compliance reasons, talk to us before migrating. We would rather tell you no up front than after you switch.
Does this help or hurt deliverability?
It helps, for two structural reasons: mail leaves from your own authenticated domain, and each rep sends from their own address instead of one shared alias that accumulates reputation damage.
What happens before DNS is verified?
Sends are held rather than sent from a fallback domain. That is deliberate. Sending unauthenticated mail to warm up a pipeline is how domains get burned.
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