CRM for Healthcare Practices
The Healthcare CRM for Referrals and Patient Growth
Track referral sources, run physician-liaison outreach, and market to new patients — flat-rate for your whole front office. The growth side of your practice, not another clinical system.
The challenge
Why most CRMs fail healthcare practices
Most 'healthcare CRMs' try to be a clinical system. Your practice already has one. What you actually lack is a system for the growth side: which referring physicians send the most patients, whether your liaison's outreach is converting, and how to follow up with a prospective patient before they book with the practice down the street. That work lives in spreadsheets and personal inboxes today. Salesforce Health Cloud is built for clinical data and priced for hospital systems. Conduyt handles the marketing, referral, and new-patient-acquisition layer — and stays deliberately out of your PHI.
Why Conduyt
Why healthcare practices choose Conduyt
Four reasons teams like yours make the switch.
Referral Source Tracking
See exactly which physicians, urgent-care centers, and past patients drive your referrals, with ROI per source. Automated thank-you and check-in sequences keep the referral pipeline warm without a coordinator chasing it by hand.
Physician-Liaison Outreach
Give your liaison a real pipeline: every practice visited, every follow-up due, every referral trend by account. A native power dialer and two-way SMS mean outreach happens in the field, not hours later back at a desk.
Flat Rate for the Whole Front Office
Front-desk staff, marketers, liaisons, and providers all get access for one flat $499/mo — no per-seat tax as you add a location or a coordinator. Unlimited users, unlimited contacts, predictable budget.
Not a PHI System, On Purpose
Conduyt is SOC 2 audited (via Prescient Assurance) and built for marketing and referral data, not protected health information. Keep clinical records in your HIPAA-compliant EHR; use Conduyt for the growth work around it.
Use cases
Common use cases for healthcare practices
How teams like yours actually use Conduyt day-to-day.
- Referral-source ROI: track which referring providers and campaigns drive booked new patients
- Physician-liaison field CRM: visit logs, follow-up tasks, and referral trends per account
- New-patient acquisition marketing: capture inquiries from web forms and ads, follow up by SMS and email
- Reactivation campaigns: win back lapsed patients for annual exams, cleanings, or elective consults
- Seminar and open-house follow-up: automate outreach to prospects who attended a practice event
Recommended plan
Which plan fits healthcare practices?
Our recommendation based on how healthcare practices typically use Conduyt.
Professional
$499/mo
Practices running liaison outreach and multi-channel patient-acquisition marketing use Professional for calendar sync, advanced automations, and the full API and MCP surface. Unlimited users on both plans; 20-day free trial, no card.
- Everything in Starter (unlimited users, contacts, pipelines)
- Priority support
- Dedicated onboarding
- Advanced automations
- Full API access
- Custom branding
- Dedicated success manager
“We stopped guessing which referral relationships actually mattered. Conduyt shows us the source of every new patient, and our liaison finally has a real pipeline instead of a notebook. One flat price for the whole front office sealed it.”
The math
How Conduyt compares
Real numbers, real savings.
Salesforce Health Cloud is the clinical-data platform for hospital systems — deep, PHI-capable, and priced accordingly. Conduyt does not compete there and does not touch PHI. Where Conduyt wins is the growth layer most practices still run on spreadsheets: referral tracking, liaison outreach, and new-patient marketing, at a flat rate an independent practice or group can actually afford. It is the front-of-house CRM that sits beside your EHR, not on top of it.
Frequently asked questions
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Start your 20-day free trial - built for healthcare practices
No credit card. No per-seat pricing. Just a CRM that works the way healthcare practices actually sell.
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