CRM for Ecommerce
The Ecommerce CRM That Connects Your Store to the Phone
More than an email blaster. Sync Shopify and WooCommerce, automate support via two-way SMS, and use AI to segment customers for $499/month flat.
The challenge
Why most CRMs fail ecommerce
Ecommerce brands are drowning in data but starving for context. You have Shopify orders, WooCommerce subscriptions, and helpdesk tickets, but no unified view of the customer. Tools like Klaviyo are brilliant for email marketing, but they fail to support the human element of customer service—phone calls and SMS. When a VIP customer has a shipping issue, you shouldn't have to dig through three tabs to find their order history. You need a CRM that aggregates transaction data with communication logs, allowing your support team to see exactly what a customer bought and when they bought it, instantly.
Why Conduyt
Why ecommerce choose Conduyt
Four reasons teams like yours make the switch.
Unified Customer View
Sync order history and lifetime value (LTV) directly into the CRM profile. See what a customer bought before you pick up the phone, turning every support call into a sales opportunity.
Beyond Email Marketing
Klaviyo handles the inbox, but Conduyt handles the conversation. Use our native power dialer and two-way SMS to recover abandoned carts or resolve shipping issues personally.
AI-Driven Segmentation
Bring your own OpenAI key to analyze customer purchase patterns. Automatically tag VIPs or "at-risk" churners based on buying frequency using our 136 MCP tools.
Flat-Rate Scaling
Don't pay Klaviyo or HubSpot more as your contact list grows. With Conduyt, you can import 100,000 customers and add unlimited support agents without your bill increasing by a cent.
Use cases
Common use cases for ecommerce
How teams like yours actually use Conduyt day-to-day.
- Recovering high-value abandoned carts by sending a personalized SMS sequence followed by a direct call from the sales team.
- Segmenting customers based on purchase frequency to target "win-back" campaigns with exclusive offers.
- Providing instant support by accessing order details and shipping status directly within the CRM during a live call.
- Automating "Thank You" calls to top-tier customers who have spent over a certain threshold in the last month.
- Syncing subscription status from WooCommerce to trigger renewal reminder pipelines before the payment fails.
Recommended plan
Which plan fits ecommerce?
Our recommendation based on how ecommerce typically use Conduyt.
Professional
$499/mo
Ecommerce businesses need the Professional tier to leverage the full power of the API for bi-directional sync with Shopify and WooCommerce, ensuring inventory and customer data are always real-time.
- Everything in Starter (unlimited users, contacts, pipelines)
- Priority support
- Dedicated onboarding
- Advanced automations
- Full API access
- Custom branding
- Dedicated success manager
“We used HubSpot, but the contact limits were stifling our growth. Conduyt lets us sync our entire store database and use SMS to actually talk to our customers. It is a game changer for retention.”
The math
How Conduyt compares
Real numbers, real savings.
Klaviyo is the king of e-commerce email, but it lacks a true sales interface and phone integration, leaving a gap in your support stack. HubSpot offers a CRM but charges heavily for contacts and marketing automation features. Conduyt bridges the gap by offering full marketing automation alongside a robust sales and support dialer, all without penalizing you for a growing contact list.
Frequently asked questions
Your team uses AI? See how AI agents drive Conduyt →
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No credit card. No per-seat pricing. Just a CRM that works the way ecommerce actually sell.
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